Business Analyst - Auckland

ROLE PURPOSE
The Business Analyst will bridge the gap between business needs, product strategy, and technical execution across key product streams, including Realspace (B2B SaaS), Ascent Tools (internal tools for architectural visualisation), and Unreal Engine (gaming technology for interactive 3D experiences). You will be responsible for capturing, analysing, and translating complex business requirements into actionable technical specifications, ensuring the development team has a clear understanding of project requirements. This role is crucial for enabling the Chief Product Officer to execute product strategies effectively and driving product development forward.KEY RESPONSIBILITIES
Requirements Gathering & Analysis

• Engage with stakeholders to gather and document detailed business requirements for product features, enhancements, and new developments.
• Translate high-level business needs into detailed technical specifications, user stories, and acceptance criteria.
• Ensure requirements are comprehensive, unambiguous, and aligned with the overall product strategy.

Business & Technical Liaison

• Act as the liaison between business/product teams and development teams, ensuring clear and consistent communication.
• Facilitate workshops and discussions to bridge knowledge gaps and ensure alignment between teams.

Product Development Support

• Support the Chief Product Officer and Product Managers in defining product roadmaps and prioritising features based on business value and technical feasibility.
• Collaborate with development teams to ensure requirements are accurately interpreted and implemented, providing guidance throughout the product lifecycle.
• Track and report product development progress, highlighting risks and issues that could impact delivery timelines.

Documentation & Process Improvement

• Create and maintain comprehensive documentation, including functional specifications, process flow diagrams, and user journey maps.
• Identify areas for improving the product development and requirements gathering processes to enhance efficiency, clarity, and quality.

Testing & Quality Assurance Support

• Work closely with QA teams to ensure product features meet the defined requirements and quality standards.
• Participate in user acceptance testing (UAT) and provide feedback for refining features based on testing outcomes.

Stakeholder Management

• Build strong relationships with internal stakeholders to understand their needs, pain points, and priorities.
• Communicate technical information in a clear, accessible way to non-technical stakeholders.
• Provide regular updates to the Chief Product Officer on project status, potential risks, and opportunities.

EXPERIENCE / QUALIFICATIONS
Required Experience

• 4-6 years’ experience as a Business Analyst within SaaS or technology environments, ideally within architectural visualisation, gaming, or software development.
• Experience working within cross-functional teams, including developers, product managers, and marketing.
• Proven ability to analyse and translate business requirements into detailed technical specifications.

Skills

• Strong analytical skills with a deep understanding of B2B SaaS products and software development lifecycles.
• Exceptional communication skills, with the ability to simplify complex information for different audiences.
• Experience with requirements gathering, documentation, and process mapping tools (e.g. Jira, Confluence).
• Ability to manage conflicting priorities and negotiate solutions that align with business objectives.

ADDITIONAL PREFERRED SKILLS

• Experience working with 3D visualisation tools or gaming technologies (e.g. Unreal Engine) is desirable.
• Familiarity with Agile methodologies and the ability to work within an Agile/Scrum framework.

• • Bonus Scheme: based on annual company performance
  • Holidays: 4 weeks per year + Stat Holidays
  • Gym membership contribution or contribution to other fitness goals
  • Mental Health support
  • Great Learning & Development opportunities
  • Regular team events and social activities
  • Fantastic office environment in a great location